I have been using The Cycle Division for years, and never once have they let me down. Their customer service is outstanding and their range of products is fantastic. Also the trade price of their products is excellent allowing me to pass these savings on to customers and still make a decent margin. The B2B is simple and very easy to use. When my stock arrives from them, it is superbly packaged, You just can’t fault them!
Suzy, Martin and the team at The Cycle Division deliver an amazing service for a small independent workshop like me. I am able to get virtually instant response from the company’s facebook page whether that be an enquiry about stock or advice on parts. The encyclopedic knowledge Martin appears to have is invaluable especially when looking for parts that are for older bikes.
The ordering process couldn’t be simpler, and the orders are dispatched on the same day by courier which usually means it is with you next morning. It allows me to keep minimal stock onsite, helping with cashflow and storage.
The company offers a range of brands, recently adding the Dutch Cyclon bike care, cleaning and maintenance products. For the sort of bikes I get the real plus is Sturmey Archer again not only for parts but for advice. It also has a good range of day-to-day products from companies such as RavX, Finesse, Schwalbe, Weldtite.
The Cycle Division was the first distributor to accept me when I started up 2 years ago and have been incredibly helpful ever since. I would have struggled with out them.